Yep! Can confirm Instagram is okay 
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Definitely wouldnāt want you to feel that way either Peter, sorry if it came across that way! 
Weāve actually discussed giving feedback on submissions in the app recently, so Iāll make sure to pass this feedback on.
Iām also reviewing our training materials for merchant reviews at the moment, so if you could DM me the email you use for Monzo Iād really like to take a look and see whatās happened with your feedback. It might be a case of some fringe cases we need to capture, or review what happened with the info you submitted
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Would be great if we could have a Facebook and put the website address as well as Twitter when submitting logos.
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The last we heard was that Facebook was ābrokenā for this task at the moment. I donāt think we know what that means thoughā¦
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Yeap, doesnāt seem to have been any update to the non twitter logo situation
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At the moment there also seems to be issues updating via Twitter according to COps? Normally a quick follow-up message and theyāre done within seconds. Last few days Iāve been told there are āissuesā in updating. @liamh, any chance you could look into this and see what the problem is please?
My giffgaff recurring online payment is now showing map and address information for some reason, tooā¦ 
Just wondering if there is a problem with the merchant logo/data update. Iāve submitted some changes and no one has gone through
There is always issues with merchant data, myself and @anon72173902 have reported this a lot so hopefully it gets fixed soon! Itās very low priority for Monzo so it could just be sitting in the list waiting for COps to get around to it
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All my direct debits transferred to 
today and thereās lots of wrong/missing icons but I see no option to correct. Does anyone know of one?
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I believe they fix themselves automatically when the first payment is taken.
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Yup. Some might fix one or two days before the DD comes out as I think this is when Monzo get more info from the requesting business.
If any dont look beautiful after payment comes out you can request a change on the transaction in the feed.
I think a lot of the problems with this stem from the fact that CASS only transfers a constrained length of DD name which confoozes Monzos system.
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Ah thanks that makes sense!
This one is really annoying me, Iāve submitted a Facebook link (https://www.facebook.com/bettavend/) to the logo several times over the last few months but it hasnāt been updated.
For some reason itās got the āgeneralā icon, but both the background and foreground are white, meaning it appears as a white square. It looks terrible in the transaction list as itās invisible, thereās just a big space there.
Iāve submitted several other updates over the last few weeks and only the simple map changes have been fixed. The logos and names are still missing or wrong.
I think last we heard Facebook logos still werenāt working for COps to update logos, so itās possible that this is still the case? Iāve never had it turn white like that but I do have some merchants where Iāve submitted the Facebook link and itās never been updatedā¦
Iāve had this too, logos and names missing/wrong despite submitting the corrections - I donāt know whether like @ChrisBeldam says,
but it certainly seems like name/logo updating has gotten worseā¦
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Iāve noticed some facebook logoās donāt work properly. When this happened to a merchant Iād suggested be updated, I used the in-app chat explained that Iād flagged it already on the transaction and explained what had happened. They said āit was our errorā and corrected it. Iām not sure what that meant precisely, but maybe they have to take an extra step when they use facebook logos?
Hi @BethS - please can KLM be capitalised? Itās an acronym of Koninklijke Luchtvaart Maatschappij. Submitted in the app and wasnāt changed.
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Iāll try to have a look today, but Iām just back from some time off and I have a lot of catching up to do!
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Maybe someone can fix these logos as well? Thanks!
Not before all the changes Iāve submitted get fixed! 