I canāt comment on cheese plates, Iām mbna so the backend
Any chance having a collections colleague come on and do AMA - or if one could PM me - Iāve many questions before coming onboard with Monzo in Feb
Sure! DM me. I return from holidays on the 4th so I can help out if you want?
Iād be joining financial difficulties - collections, helping customers who may either be, or due to be, struggling with their products such as overdraft loan or flex
I work literally nowhere near that part of the business at all so I may not be of any help to you
Job security
It doesnāt bother me in the slightest. I presume glass door talks about being a pre-profit startup?
My words are not helpful very much, but you can watch TS or other C-Suite members discuss openly about this stuff
We have thousands of dashboards detailing our KPIs and even regular email threads talking about our KPIs and so on so you can make this decision yourself
Thanks!
Yeah during interview and some docu checks with HR they said the stats are looking really positive now
I guess if profit was there pre crowdfund this year then thatās only a good thing.
If you could hit anyone up on slack who may know the working hours for collections findiffs that would be a god send.
I do see the phone lines are only open 7am to 8pm which is not too far from my hours now, though Sunday working I will dm some others.
I will dm some others.
Sure sure, I will probably not reply until January because I am on a holiday and as much as I love Monzo and spend all days on these forums I do not want to be working on my holidays
Totally outside view, but I cannot envisage Monzo shrinking the absolute number of COps. Bending the rate of increase yes, but not the actual number
Literally seen this before I DM, youād possibly know most
Itās more me being a natural stress head and understandably last year was a rough ride for most businesses.
Congrats on starting for Monzo, but surely this is the sort of question you should have asked during the interview process?
So, I didnāt get the job I was interviewed for which said hours were x-x but was offered another role, so havenāt had chance to speak about the specifics as yet.
Iāll drop recruitment a message, though I feel someone in the role can answer more specifically as when asking about hours previously with the main hiring team itās the usual āopen availabilityā which wasnāt the case when asked during the interview of the initial role.
And thanks
I understand what you mean. I left a job that was supposed to be 8-6 and was regularly 6/7-7/8 and that was a big concern of mine going into the next role.
Hopefully someone will get you a more accurate times, but I wouldnāt worry too much about GlassDoor.
I think my inquisitive mind puts me on edge
My hours now are from 8am - 8pm no Sundays, 35hrs per week, but fixed rotation shift.
Been so long since Iāve been a regular here Iām going to reintroduce myself and get posting. Hello!
31, East Anglia, married to @CarlMorgan, financial analyst at a very large shipping company.
Previously full Monzo but headed over to the dark side - currently using Starling with Chase on the side and a bit of AMEX for good measure. That said, I still have a soft spot for Hot Coral.
Still here for the chat, been missing the community!
Nice to have you back.
Hi I am jake, I am an electrician and I also play semi pro rugby, I am from wales but soon to be travelling the world with my fiancĆ©! Canāt wait to use my Monzo all over the world wales š“ó §ó ¢ó ·ó ¬ó ³ó æ>:australia:>:new_zealand:>:canada:>:us:>š“ó §ó ¢ó ·ó ¬ó ³ó æ
Welcome Jake
What an experience itās going to be travelling the world. Keep us updated on all the amazing things you see and do on your travels and happy Monzo-ing!
Hey everyone, Iām Lewis a graphic designer from London. Iāve been with Monzo since early 2018, Iām wanting to start using Monzo as more of a factor in my finances rather than just a way to easily split bills with my partner so wanted to get more involved in the community. Just signed up to premium and looking forward to getting the fancy metal card and all that goes with it!
Hi Lewis & welcome
Thanks for the intro - if you like minimalism design, youāll love the white metal card (I do)
It feels fantastic in the hand, but can need an awful amount of cleaning depending on the wallet/sleeve/pocket/phone-case/bubble-wrap that it is kept in on a daily basis. Iāve found that certain wallets make it go āgreen/blueā after being in contact with the leather/pleather for a while. Iāve even used it in ATMās several times and got away with it not being scratched, but ATMās arenāt exactly gentle so be careful there. It also feels like the ATM is going to jam andā¦ possibly, bye-bye card
My current preference for ānon-destructiveā storage is to have it in-between 2 other cards in a sleeve wallet, where both other cards have their magnetic stripe facing away from the card. Less cleaning so far.
So high-maintenance these things. Tip - Anti-Bac wipes rubbed slowly & carefully seem to bring it back to its former bright-white life best.
Definitely looking forward to the minimalist look!
Ah, Iāll have to see how I go then because my current setup is a leather card holder, for practicality it means I donāt have to take the card out for contactless payments which is 99% of the time. So a card on one side and my ID on the other but each in individual sleeves.
Iāll keep the anti-bac wipes on hand and hopefully because Iām not taking it out of the holder too often I can hide any weird green/blue colouring! Thank you very much for the advice!
Hiya all, Iām Rob, from mid-Wales where men are men and sheep are afraid I joined the forum because I bank with not only Monzo, but Starling as well and wanted to know more about the fintech sector. Iāve tried most app banks and, in my opinion, Monzo is the best and have used it as my primary account for over 2 years.
Hi Rob & Welcome
Thereās definitely a wider range of discussion than just topics here, thatās for sure!
For additional, some duplicated, fintech news, thereās the other forum too.