You’re welcome - please post the information and link in this topic:
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Hello everyone,
Long time Monzo user and first time here in the community! Keen to learn about finance, especially topics related to FIRE movement.
Love anything tech, design and productivity.
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Hello my name is daniel, i first knew about monzo because of a roommate whom worked with monzo and he help me to join. i have worked as a chef for a few years, i am interested in learning and discussing about banking, technology and what might other topic that will catch my curiosity. My hobbies include walk around parks in london, find memes in the internet and cooking.
Nice to meet you everyone 
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Hello to both Katie and Daniel
Welcome to the community
Katie, what is the FIRE movement?
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It’s “Financial Independence, Retire Early” where you start a lifestyle that aims to gain you financial freedom and ability to retire early (usually at 55yo but can definitely be sooner. I found out about it from a subreddit r/FIREUK and is mentioned a lot on other finance subs
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I’m mark a general surgery registrar cane recently to the uk … i have a question please How can i reach my account info before receiving the card I’m stick at card activation in the app
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Hi Mark & welcome
You have to wait for your card to arrive & activate it to be able to start using the app unfortunately.
It used to be different (add the ‘digital card’ to Apple/Google Pay and use the app before receiving the physical card), but somewhere in recent history this changed. Probably for security/regulatory reasons.
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Any chance having a collections colleague come on and do AMA - or if one could PM me - I’ve many questions before coming onboard with Monzo in Feb 
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What is one of them??
Are you joining :mondo: Carl? Well done if so
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Congrats @Carlo1460 
This sounds like the start of a very exciting journey!
(I’m not onboarding with 
but I still have many questions too)
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I’m currently going through referencing but I’m anxious as I’m coming from a legacy bank
Most anxious about working constant lates and job security so was hoping someone could put me at ease.
I’d be joining financial difficulties - collections, helping customers who may either be, or due to be, struggling with their products such as overdraft loan or flex
Very similar to my current role as SME for recoveries and collections at LBG.
Edit: the job security aspect comes from Glassdoor reviews (probably should just remain open minded ) and then constant lates was also mentioned but that may be mostly COps, as I believe recoveries are I recall from interview 8-6 or similar.
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Hopefully someone will join in and answer all our Q&A 
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I once - literally once - took a look at Glassdoor for the providers of my gainful employment and it was like reading some sort of mad fiction, so I take it all with a massive pinch of salt (my employers are by no means perfect, but come on folk!)
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I hope you were putting full effort into those cheese plates at LBG! 
Haha yeah agreed. LBG has some terrible reviews too.
I guess it’s natural to be concerned leaving a role you’ve been at some time to grow elsewhere. I know Monzo will 
Lead to more opportunity in the longer term.
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I can’t comment on cheese plates, I’m mbna so the backend 
Any chance having a collections colleague come on and do AMA - or if one could PM me - I’ve many questions before coming onboard with Monzo in Feb
Sure! DM me. I return from holidays on the 4th so I can help out if you want?
I’d be joining financial difficulties - collections, helping customers who may either be, or due to be, struggling with their products such as overdraft loan or flex
I work literally nowhere near that part of the business at all so I may not be of any help to you 
Job security
It doesn’t bother me in the slightest. I presume glass door talks about being a pre-profit startup?
My words are not helpful very much, but you can watch TS or other C-Suite members discuss openly about this stuff
We have thousands of dashboards detailing our KPIs and even regular email threads talking about our KPIs and so on so you can make this decision yourself 
Thanks!
Yeah during interview and some docu checks with HR they said the stats are looking really positive now
I guess if profit was there pre crowdfund this year then that’s only a good thing.
If you could hit anyone up on slack who may know the working hours for collections findiffs that would be a god send.
I do see the phone lines are only open 7am to 8pm which is not too far from my hours now, though Sunday working 
I will dm some others.
I will dm some others.
Sure sure, I will probably not reply until January because I am on a holiday and as much as I love Monzo and spend all days on these forums I do not want to be working on my holidays 
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Totally outside view, but I cannot envisage Monzo shrinking the absolute number of COps. Bending the rate of increase yes, but not the actual number
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