Because there are no names on the card, just Monzo, I’ve been in a number of places now where you order at the counter, pay on Square, and then when the order is ready it is announced for “Monzo!”
Then I go to pick it up and they’re like “Your name is really Monzo?” So I show them the card and then they’re like “You have a one word name?”
(I did originally think they were debit cards, not prepaid, and then there were some mentions of the latter to the contrary that did not get any push back)
I don’t understand his confusion. It does not have to be prepaid just because it’s not its own bank. They are presently using a partner bank. It’s tech on top of a regular bank. This is what my current bank Simple does. It’s their tech on top of BBVA Compass.
Monzo seems to want to be their own bank at some point which is great but requires a license in each state so it would take time.
big same, i went to burger king the day after i got my monzo card and when they called my order they said “MONZO!!”
i haven’t had any incidents since then then, thankfully.
(there is a corner store near where i grew up that has really arcane rules with cards, like something along the lines of “no orange cards” and “no chargebacks or we call the cops” and i’m really curious on how they would react to my card just saying “monzo” lol)
It’s great when you are asked in the US to sign things. Better yet, you’re at that one place that makes you actually sign your name and you’ve gotta sign “Monzo”.