International customers?


(tory ion-webb) #1

My brother’s girlfriend is visiting from Brazil in February & I want to give her my golden ticket so she can have ‘an account’ / money to spend over here easily (she visits regularly).
Is this ok? Or does the fact she’s doesn’t live in the UK an issue?


(Rich) #2

needs to be living in the uk


(Andre Borie) #3

Try it and see? You might need a proof of address though so maybe get her to buy something to have an invoice on hand with an address and then use that. :+1:t2:


#4

Apart from any eligibility issues it’s worth noting that Monzo is not ‘an account’ but a proper UK current bank account. Maybe your brother’s girlfriend doesn’t want/need such a product is she only visits occasionally.


(Andre Borie) #5

However, it is free, and can be used like a prepaid card, so why not have it?


#6

At the most basic level, how does someone living abroad and earning money in a foreign currency add funds to their current account ? Monzo doesn’t have international payments, so using the account is clearly going to be a hassle. It’s free, but I don’t see how this product makes sense for someone who isn’t resident here.


#7

It also is not available to anyone who is not resident here, despite certain users encouraging others to lie about their residency.


(Andre Borie) #8

Topping up via debit card?


#9

Wouldn’t you need a UK debit card to do this? And normally the card used to add funds needs to be in your name; you can’t just scan anyone’s card without triggering alarm bells.

Not sure as I’ve never used the card feature.


(Andre Borie) #10

Any card from the following countries would work: Changes to debit card top ups

And personally I’ve topped up many times with cards registered to a different name - I think the name thing would be down to the card’s issuer rather than Monzo, so in my case I had to go through 3D-Secure which probably overrides the name mismatch and still let the transaction through. :+1:t2:

Also Transferwise can be used to fund the account via Faster Payments.


(Rich) #11

who cares if it works? you have to be living in the UK to have an account. simple.