Information on investor cards

(Marcus Nailor, Hot Coral Detective) #137

What you’ll get with “Investor Status” is:

  • A physical investor card :credit_card::hot_coral_heart:
  • A virtual investor card (via Apple or Google Pay) :cloud::credit_card::hot_coral_heart:
  • A shiny golden icon for your iOS Monzo app :eyes:
  • A badge on your profile inside the Monzo app :monzo:
  • A badge & optional flair on the Monzo forum :monzopride:

However the card inside the Monzo app remains investor-less :wink:

Hope that helps :smiley:

((╯°□°)╯︵ ┻━┻) #138

To expand on this slightly:

  • You get a physical investor card if you request a new one through the app. Just freeze your current one and you will see the option to order a replacement. Alternatively, wait until your current one expires and your next one will automatically come with INVESTOR written on it.

  • All investors should now have their forum badge. If you don’t see your the ‘Rocket’ investor badge over your avatar you need to ask for it here.


(Jack B) #139

My Card arrived tuesday! Woo :slight_smile:

(ohemsted) #140

How do you get additional badges on the community forum, I still only have my Mondo Alpha badge but I think I should have Beta and Crowdfunding Investor in there too

(MikeF) #141

I don’t think there are such badges. Mind you, I didn’t know about the Alpha one either. You have membership on the Crowdfunding Investers group which I believe is all there is.

(ohemsted) #142

I’ve got this in my profile?

(MikeF) #143

Yes, I saw that. I think it’s the only bespoke badge that Monzo have created.

((╯°□°)╯︵ ┻━┻) #144

There isn’t a badge for beta and Crowdfunding. All badges can be seen here

(MikeF) #145

I knew I’d seen that somewhere but couldn’t remember where. Thanks!


i never got my card and had to re-order… :neutral_face:

(Kieran) #147

You aren’t sent one automatically, you’ve got to request a replacement card to get an investor card.

(Spencer Luxford) #148

I haven’t posted on these forums in a long time, but though I would say hi as after missing the other chances, I’m now an Investor! I got my new card and I’m ready to rock. Not sure why I have not got the Investor description, still only says Member?
I hope you all have a Merry Christmas and a Happy New Year!


Hey :slight_smile: Is your forum email the same as your monzo email?

(Spencer Luxford) #150

Yes, it is the same email address. Weird after all this time, my profile hasn’t been updated. I even got a message in the app saying my forum profile would be updated!


Worth DMing @ cookywook :slight_smile:

(Spencer Luxford) #152

Yeah, I did that about an hour ago. Just waiting for a reply! Cheers though.

(Tom Shorey) #153

I ordered a replacement card but still hasn’t arrived. Looks like it was lost in the post, so have re-ordered one.

Sidenote - Lodged the query midday Sunday, answered first thing this morning. One of my quickest non-urgent support queries.

(MikeF) #154

How long did you give it?

I ordered a card two Fridays ago and it arrived on Saturday so they’re taking a little while at the moment.

(Tom Shorey) #155

Around 10 days. But presumed that they checked that one had been posted out? I did tell them when I ordered it, so would have thought they would have told me to hold on if it was just delayed?

(Ben Yafai) #156

Just got mine!