This is inspired by If you haven’t moved over, what’s stopping you from making Monzo your main bank?, although I have been thinking about posting this for a while:
As I posted there, there are multiple reasons why I don’t really consider monzo for anything else than odd transactions here and there.
Add to that the fact that in my opinion monzo doesn’t really offer anything that my other bank(s) don’t offer. The only thing I can think of is instant notifications, and free withdrawals abroad. However, the first isn’t a big deal for me personally (I usually know when I have used my card ), and for the second there is a competitor that offers better options.
Thus I am almost surprised every time someone says they have completely switched, and maybe even closed their old account.
So, what current features led you to make monzo your main account? What actually is so great about monzo right now?
Just a few notes:
I leave it to you how you define “main account”. Everyone is going to have slightly different definitions for this.
I am a aware of some supposed USPs for monzo (good support, good app, low fees) but none of them ever attracted me personally (I can reach my bank in branch, on the phone or by email, and they have always been very helpful and quick to me, my only gripe with Barclays’ app is its speed, and I have never paid a penny for banking, except for foreign atm withdrawals). If these are the points that attracted you to Monzo then I’d still love to hear from you.
I know lots of things are under development, and planned, etc. Hence the emphasis: what’s so great right now?