I have returned to China, and I need to transfer my money back to Lloyds account.
However, when I open app I was kicked out and cannot log in again. The APP said I have not signed in by my email. This email I used for almost half of the year. I don’t know why it suddenly cannot use.
I have no choice but to sign this email again and it is still verifying for almost 3 hours from the time I sign in. And i cannot find a way to cantact customer service. How to solve the problem now? The help email didn’t reply also. I also delete the APP and reload it but still useless.
If it postpone my transfer it may need compensation for late transfer!
Thank you for your reply, it said cannot find my account. So weird. I checked my mail box and it is the email i used before. Don’t know why it cannot be logged in. I will try this phone thank you so much!