I downloaded the app, then I was on the waiting list… then got to the top and now it says that Monzo doesn’t exist in France. I live in the U.K.
Now it says sorry can’t log you in use the most recent email address. I have done it so many times, I am getting frustrated now! What could it be? Any help appreciated.thank you.
Hi 
Sorry to hear you’re facing this issue with the app! Have you recently been to France?
Might be worth re-installing the Monzo app and trying again 
Or maybe even just a simple reboot of your phone
Yes, I have, as I travel a lot with my work.
I have tried all this,
Thank you for your reply though.
Ok, in that case, I’d shoot an email over to help@monzo.com
Fingers crossed one of Monzo’s excellent support members can assist more than I can!
btw, you are trying to get your card delivered to a UK address right? 
2 Likes
Yes. Thank you.
I have just sent the mail
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