Follow the steps here
Are you 100% sure? Usually you’re getting that message because Monzo doesn’t recognise the email address, so thinks you’re new. Then when it gets to mobile it says already in use, because it’s attached to your account.
Follow the steps here
Are you 100% sure? Usually you’re getting that message because Monzo doesn’t recognise the email address, so thinks you’re new. Then when it gets to mobile it says already in use, because it’s attached to your account.