Feature request list

[ajukco (Andrew Raynes)]

• Greater details on each direct debit setup: amount, date, reference, etc.

• Account number and sort code on cards. The colour is awesome though!

• This forum built into the app. It’s really annoying leaving the app to read the forum on a webpage. You could then integrate notifications direct to phone.

• Switching service. I’ve already moved everything manually, but it is a time consuming task.

• Rules for pots (including ability to lock pot, otherwise I just send the money back to the account and spend it ).

• Ability to save accounts I make regular transfers to.

• Fix the graph chart: It seems awfully buggy or is that just me(?)

• Reward for inviting new customers

• Are credit cards, mortgages and other such services something you’ll offer in the future(?) I hope so. I really want to bank with a company that offers a service I can use for all my banking needs and I would imagine you guys would do an awesome job of it.

[leonardh (Leonard)]

Hi Andrew - Welcome to the community forum! A lot of the features you’ve mentioned are being discussed here in the forum. I’m going to find the existing threads for them so you can have a read up on the progress!

@ajukco

Greater details on each direct debit setup

Direct Debits & Standing Orders (recurring payments) Feedback

I have been on current account preview for few weeks and now migrated to the normal Monzo app and closed prepay. I have had my direct debits and standing orders with Monzo to test everything properly. Now that most of my direct debits have gone out at least twice I have some comments and the things which I would like to see; DDs need logos. I have some DDs with well-known brands, for example, O2 but the logos are missing for all. I have paid O2 with debit card and logo is there On recurring pa…

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@ajukco

Account number and sort code on cards. The colour is awesome though!

Add Account Number & Sort Code to the Debit Card

I know there have been some comments about the visual style of the cards. (Personally, I think the Hot Coral is great!) But on a more practical note, it would be useful if the account number and sort code details are printed on the card in future. I often have to go looking for my details and it is annoying to have to switch between apps to find them when I could just look at my card.

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@ajukco

This forum built into the app

Not sure if you’re using iOS or Android but on the iOS app if you tap the “Help” button and scroll to the bottom there’s a “Forum Home” button which brings you straight here!

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@ajukco

Switching service.

CASS isn’t here yet but Simon (from Monzo) has said that it is a priority internally and they’re working on it!

2018 Roll-out timeline?

In terms of features, CASS is a priority. SecureCode (3DS) functionality is something that’s being worked on too. Direct Debit enrichment should be something we improve soon. A nice mix of new stuff and improvements to existing stuff

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@ajukco

Rules for pots

Launching Pots

Pots are here! A simple way to set money aside, within your main Monzo account

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@ajukco

Ability to save accounts I make regular transfers to

Retaining references for payees

I just sent some manual payments to my credit cards (I’d like to say it’s because I can magically afford more, but it’s because I have slightly different amounts budgeted for them each month) and have noticed that the reference, which is the card number for credit card payments, isn’t retained on repeat payments to the same account details. Obviously, this is not something I expect but I thought it might be a nice idea to have whatever was previously referenced show up again to then be changed …

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@ajukco

Reward for inviting new customers

Attracting new customers

Different banks and e-money or prepaid card providers use different techniques to both sign up customers and to encourage them to join. Some provide a referal code and others a referal link, for example: Curve provide a code like 5KDHQ Monese provide a code like MQF6Y4C6 Fidor provide a link like https://banking.fidorbank.uk/register?ibid=78986092 Do you think it is better for Monzo to provide referal codes or referal links? which looks better versus which is easier to use? Curve and Mones…

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@ajukco

Are credit cards, mortgages and other such services something you’ll offer in the future

So as far as I know, Monzo won’t be offering Credit Cards and Mortgages but rather create a Marketplace which will allow you to connect to other services/providers that offer those kinds of services.

We’re Building Monzo into a Marketplace

Head of Partnerships @philhewinson explains why the bank of the future will be a marketplace, and how we’re going about building it!

[ajukco (Andrew Raynes)]

Thanks for the above links.

Regarding the forum, I am aware you can click the icons in the iOS app to go through to the forum. But I believe it would be much better if the forum was built into the app (e.g native and not a webpage). I find leaving the app a little annoying and I would definitely follow along more with the journey if I could get notifications and read the forum without being directed to a third party that requires additional credientials etc.