So twice in the past month I’ve had a letter from a company (two different ones) alerting me to my direct debit to them being cancelled.
I didn’t do this.
The first time I thought it was a blip, but I got a letter from my water company today saying the rain it was cancelled was “1 - instruction cancelled by payer”. As I said I’ve not touched them myself.
The direct debits have been taken fine in the past.
I’m onto this with the app chat already, but I was wondering if anyone else has had this problem too?