So I had an interesting problem with Tesco online groceries. Long story short, they were not able to charge the card on the day of delivery (yesterday). This was my 4th order with them and the first time this has happened with them (all other orders went off without a hitch). Anybody have similar e…

Did you have enough money in your account? Did the notification come up in your feed to say declined?

Was your card frozen in app for any reason. That’s when mine tends to fail tbh

Declining can also be because the system has timed out waiting for a response. Instead of saying Time Out or something sensible, it just declines it.

Have a Tesco grocery delivery due today and payment went through fine

I have had this happen, intermittently before - particularly at self service tills. Normally they just re-attempt and it works out fine.

This happens all the time with tesco.com , not just with monzo.

I’ve never had a problem with a payment not going through and been using them for years

As a bit of a side-wise move on this topic… How does the Monzo ‘approve for online payments’ service work when the actual payment will be taken a day or so after you’ve placed the order? So, with Tesco, for example, they don’t actually charge you until they process your order and have it all ready…

You get the approval message when you confirm the order and it shows the amount of your basket but doesn’t take the amount on approval then just appears when they process it on day of delivery

[image] dudesuper: I’ve never had a problem with a payment not going through and been using them for years I’m a driver for them, it happens all the time with payments getting declined even if the customer has cash in the bank, it’s not limited to monzo happens with all banks

Declined Payment with Tesco

UK Help

HoldenCarver (Nick) 16 March 2022 14:04 13

Have a look at this topic, especially the replies from @Dan5, as I think it might be the same updated SCA issue:

Topic		Replies	Views
Payment declined but checkout said approved? Help	1	770	8 May 2018
Payment declined but taken from account Help	21	17710	29 March 2019
Tesco not accepting Monzo Help	37	6425	19 December 2019
Tesco pay at pump declined? Help	32	32409	28 December 2018
Card not working in Tesco Help	8	2179	13 February 2018

Declined Payment with Tesco

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