Community feedback & discussion

Holy thread revival etc.

Can this be looked at and maybe a better solution created with a plugin that might already exist?

As things have to be approved now, instead of “Yup, that doesn’t contain a willy” and tick approve, can it be “Hi, this topic seems to have been covered 300 times already. Have a look here”

Approving the thread for the user to just be redirected to an existing thread just seems silly. So many of the new threads are repetition.

When someone is waiting for their thread to be approved, could they be sent to a list of curated/FAQ?

The list from @davidwalton about how to get into your account, the thread from @BritishLibrary about how to calculate when you’ll be paid.

https://community.monzo.com/t/how-do-i-find-my-iban-number/130065

All in the last month and all easily solved by a FAQ/redirecting.

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