Can't reinstall the app and use my existing card

[anon95680666]

• this may help - or may not but might be worth trying

Got new phone can't log into Monzo

Hey Sam I think you may be receiving delayed login emails and therefore tapping on expired magic links. This sometimes happens, especially if your email address is a Yahoo or Btinternet one. Also, if your email client in your phone threads messages from the same sender, you may be tapping on a very old link without realizing it. All in all my suggestion is: Delete from your inbox all the login emails you’ve ever received. Request 1 (and only 1) new login email (make sure you enter th…