BUG at the registration step. This UK postal code is not found by the application system

Issue: BUG at the registration step. This UK postal code is not found by the application system : [mods: removed post code]

Details to reproduce:
OS: IOS LATEST
Device: IPHONE
App Version: LATEST

Screenshots:

Is your address recorded correctly with Royal Mail postcode finder/address finder?

https://www.royalmail.com/find-a-postcode

3 Likes

In addition to the above, how are you typing it?

I wouldn’t have thought Monzo to have any parsing problems, but try a few variations just in case: all caps no space, all caps with a space, no caps no space, no caps with a space.

1 Like

If the above still doesn’t work, do you live in a new build? I don’t know if there’s a delay with new postcodes being registered to the system. Carlo’s link should confirm that.

1 Like

If you want to join Monzo, you’ve got some hoops to jump through.

4 Likes

Out of curiosity - is the language on your iPhone set to English (UK)?

Helpful.

Yes completly

It doesn’t work infortunately, it’s clearly a problème of the system

Yes