Bad customer service

[Ordog]

As mentioned above you can’t reopen your account yourself - Monzo have to do it.

Here are the details of what you need to do:

I closed account and want to reopen it

Hi there, As per our re-opening policy you’ll need to wait 30 days in order for us to re-open the account. Once the 30 days has passed, please email help@monzo.com and we’ll be able to take a look at getting the account re-opened for you