ATM Problem

[anon95680666]

Hi Dave , using the search function on the forum with “ATM dispute” gives a link to this thread previous advice was to dispute it with the ATM operators reconciliation files for a quicker result ? bit of a pain to return to the bank with the ATM , but …

Atm dispute

Hey @Chapuys, I appreciate this is a route we can take, but we ask customers to speak to the ATM provider in many instances first as they may be able to process a refund much faster than we can by checking their reconciliation files. @bjw3232, I’ve not had a look at what has happened with your case, but we would ask you to do that because of the above Please let us know what they may have said to you, as these disputes can take up to 8 weeks to get the money returned to you, depend…