ATM didnt give money but charged me for it

I went to take out £20 but it said i could not do this but got a notification on my phone saying it charged me £20 even tho i didnt get eny money out is there a way of getting a hold of someone who can help me get this sorted quickly

In-app chat.

Which is not chat. And, reportedly, can be hard to find.

Have a look in the app to contact them. That’s the thing to do.

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If you tap on the transaction and then scroll to the bottom you should see ‘Something wrong? Get help’ link. Click that and see where it takes you

Have a read here

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