I’m curious what other people think here. I’ve been using Starling as a 2nd account for a few things. Now that I’ve got used to their app, the Monzo one suddenly feels a bit thrown together.
Payee management is pretty poor. For example, I can’t see payees in alphabetical order. Just the order I last paid them in.
Then there’s the settings menu. It seems to be a dumping ground for whatever won’t quite fit anywhere else. For example it contains Terms & Conditions, account number & sort code, the bank address & Statements.
Personally I think they shot themselves in the foot by getting rid of the hamburger menu, so now they have to cram everything into 4 or 5 tabs.
Monzo does seem to be a bit more forward thinking. For example, displaying your transaction animations on the main feed, and the use of hashtags. They are also better at communication. But I must confess I’m starting to feel that the app lacks the polish I tend to expect from a professional outfit.