I’m a full time user since the Beta days in 2016. Both my partner and I use Monzo as our daily banking app on iOS. For a few months now there’s a huge lag in the app. Prior to a few months ago, it used to take me a couple of minutes to sort out dozens of pots between my personal and our joint account on payday, yesterday it took me 30 minutes due to endless waiting when opening pots, transferring funds and waiting for transfer to complete. There’s a spinning cog wheel which lasts a good 30-60 seconds.
My partner has got the exact same issue. This has been going on for months.
I have reinstalled the app but none the better and I’m getting increasingly frustrated every time I have to open the app.
Is anybody at Monzo able to explain why? Looking through the forum there seem to be quite a few people with the same problem.
We have the same issue. Joint accounts. Constantly getting spinning circles. Moving any money takes far too long to update. The only way I can get it to function sometimes is force closing the app.
I’ve never had any problems using the iOS app,at least not that I’ve noticed. Currently I’m on the public beta of iOS 17 using an iPhone 12. I say that because a previous poster put the issue possibly down to use of beta software and that of course may be a factor but for me;no issues.