Yes & yes, that’s a great way to share crashes because TestFlight includes crash logs (if you’ve give permission to share those) which help us a huge amount. If you’d be able to include a brief description of what you were doing at the time in the notes, that helps us group crashes to see which are happening most often.
It’s up to you - we’re just happy to have the data to help find the problems. I think that the forum will likely be the most convenient place to share the details because:
- it’ll be easier to share those details here rather than in the tiny text box on the TestFlight report form, so feel free to share long-form information with us here.
- if you can provide a date/time we can always go and look through TestFlight data and match up the crash report there with your report on the forum.
- sharing on the forum also gives you the opportunity to come back and write up extra info when it’s convenient for you rather than having to do it on the go or while you’re busy with something.
What to share: if you’ve noticed specific usage patterns that cause crashes, that makes it much easier for us to replicate that problem and therefore fix it.
We’re focussing on things that get in the way of users doing the job that they set out to do.
We’re starting with:
- forced logouts
- crashes
- then we hope to move on to slow app performance (slow scrolling, glitches that make you miss buttons, taps that don’t take you anywhere or don’t give you any feedback, those sorts of things)
- and then (later) broken flows (things like back buttons not working, screens that don’t auto-dismiss, that sort of thing.)