Adding bank account to PayPal (Monzo)

Help
1

Hi All,

Has anyone had any experience of adding your Monzo bank account to PayPal. The debit card can be added to PayPal as a source but the bank account fails every time.

I rang PayPal customer services and it appears to fail because paypal’s verification / security procedures don’t recognise Monzo. The customer service lady didn’t even know Monzo existed.

Surprised at this, I’ve had a few moments since opening my account where certain companies don’t recognise the sort code etc.

Anyone been able to add it their account to paypal.

Thanks,

Max

2

I had this problem the other day

The way I got it to work was I added Monzo when I was withdrawing money rather than through the wallet or the big blue button

But the Monzo sort code was recognised through the wallet so I don’t know why it wouldn’t add that way

3

I know what you mean I’ve tried both ways and it fails every time.

4

I have Monzo set up as a direct debit - all seems to work well.

Can’t remember the sign up flow but no problems in doing so

5

Add some money and then try and withdraw by bank transfer? If I remember correctly the withdraw is on the left side

6

I have both my Monzo account and Monzo card linked to PayPal with no problems?

Screenshot_20190925-175501
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7

Are we talking the app or through the web?

I’m trying to withdraw using the withdraw button in the app it then asks me to add a new bank using sort code and ACC number then it fails.

8

I’m jealous. It’s good to see it can actually work then.

9

Web, didn’t try the app

10

If it helps I did it over the website, not the app.
My mobile browser worked fine :+1:

11

Gave it a go over the mobile browser. No luck.

Screenshot_20190925-180404
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12

So weird

13

Definitely weird. Is it a new PayPal? Perhaps they have a time limit before you can add an account?

14

Very, I’ll have to keep trying and maybe it will just work!

15

Just checked, you can’t add a bank account if:

  • The bank account is already linked to another PayPal account.
  • Your PayPal account is limited.
  • The name on your bank account needs to match the name on your PayPal account.
16

No I’ve had my PayPal account for a long time. Just remembered to swap my details over due to setting up Monzo recently.

17

Interesting I’ll check this.

18

This may help too, if it’s limited.

https://www.paypal.com/uk/smarthelp/article/how-do-i-remove-the-limitation-from-my-account-faq2189

19

No luck unfortunately.

20

Also have my account linked fine here, have done for a long time.

I do however only use the card now. With my old bank, bank was my primary method, but now that I get instant notifications with Monzo, waiting for PayPal to charge my bank seems to take forever! So I always choose card for instant feedback.