I’ve scanned through the search feature and found people using their new current account with paypal no problem but I cannot add mine. Even after an hour long call with customer services.
Is this something Monzo themselves can speak with paypal with? They don’t seem to believe its a valid bank account yet my card is linked fine and everywhere else direct debits/ standing orders have all been fine.
I’ve got no way of getting money out at the moment
You can definitely do it as here is my PayPal accounts screen.
After I took the above screenshot, I removed my Monzo account and re-added it perfectly. I now need to re-confirm the account, as shown in yellow, but that shouldn’t be a hassle.
Are you sure your PayPal account a UK PayPal account?
I cannot add a bank account of mine based in the Irish Republic to PayPal UK.
I’ve had my paypal account for 15+ years… when you mentioned it could be a US account definitely a possibility even tho its in GBP and everything says uk.
For a test i’ve created a new one from the .co.uk homepage and been able to add bank and card no problem. Will use the new account going forward. Thanks for help.
I have also had issues with Paypal. I have successfully linked my Monzo card to Paypal and It works fine. However, I have a Paypal Credit Account and I tried to pay Paypal my monthly payment from Monzo and it wouldn’t work. When I spoke to Paypal, they confirmed there was an issue with Monzo. The Paypal system sees the Monzo card as a credit card and not a debit card, so will not except payments from it.
I’ve got a slightly different problem. On attempting to link my Monzo account to PayPal I got the following error:
“We’re sorry, that bank is already linked to the maximum number of PayPal accounts.”
It had recognised Monzo when I entered my sort code.
I’m hoping this is something we can fix or otherwise being a guinea pig for CASS and closing my HSBC account looks a lot less smart!