I’ve sent out the signal for you!
Are you 100% sure it’s a BACS payment and not a faster payment? What time does it get credited to your account?
Both a BACS payment and a Faster Payment are paid into our Joint Account.
The FP just lands when it lands without warning.
The BACS shows as upcoming in 1-3 days, depending on if it is over a weekend and then lands.
We have never received an option to claim the BACS earlier so this feature obvs hasn’t been enabled for Joint Accounts yet
It’s not on all personal accounts either so it might just be you’re not lucky yet
I should be though,
Early hours of the morning and yes I’m absolutely certain as the payment method is stated on my payslip!
I’d contact in app if I was you. I’ve never had a BACS payment not show the day before so something has gone wrong
What does it say at the bottom of the page for the payment?
I think I will, it doesn’t bother me too much (despite complaining about the badge ) but it’s still worth asking just to know what’s going on!
There is just someone in your company making the payments at god knows what time in the morning every month
You can schedule them. I got one at 1.07 this morning
BACS payments have fewer fields compared to a bank transfer
Oh that’s a bit boring
Out of curiosity, does the Your Monzo disappear after you achieve everything?
Similar to Switch to Monzo, once you done a switch, does it disappear?
Or is there a way to hide them after they are done?
My payslip says BACS but I get paid via Faster Payments
…maybe this is what’s going on.
Monzo specialists are looking into it!
Nope doesn’t disappear, I had them all completed the day the deep link came out and its still there.
Yes, can confirm this is exactly what was going on.
I am at the exact same place name
N26 would be my obvious choice for CASS as well
Completion will have to wait for a bit then…
Doesn’t seems to be working. I have several DDs and Requests that the “Your Monzo” section hasn’t recognised.
Also Split a bill and Create a Shared tab do nothing.
I’m self employed so will never have the salary one ticked