Hello everyone,
Never do the thing in a rush!! And now I have realised that my last name has been spelled incorrectly and the address is wrong!
Who Can I modify my details?
I just wanna make sure the card has the write last name on it … and I need it to be posted to the right address
Thank you
Silvia
Best thing to do is contact Monzo via the in app chat or help@monzo.co.uk , they are better placed to help you.
You can change your address in app under settings I believe.
2 Likes
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
11 December 2017 23:48
3
I thought banks were supposed to do identity checks.
2 Likes
simonb
(Simon B)
11 December 2017 23:57
4
Hi Sylvia, are you able to send me a private message with your registered Monzo email address please?
All sorted thanks
Chat service super quick
3 Likes
Hello… they can’t check the delivery address
So far … super helpful!! They fixed it straight away
SC95
12 December 2017 11:05
8
Also wondering the same thing - How did it pass soft credit check with worng last name and addess?
2 Likes
system
(system)
Closed
10 June 2018 11:09
9
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