Why is there a delay in getting my prepaid card?

Some are being sent today, thanks to the stock in the office the rest are being sent tomorrow

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Got my card today - not bad at all considering the issues you guys faced. Thanks, excited to use it!

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Must admit, despite my initial frustration, I don’t think you guys could have handled it any better.

Given supplier issues the fact I still got my card today, only a 2 day delay from given date, I’d say well done on getting this sorted so quickly.

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Me and my wife both got our cards today, just delayed 2 days from the initial planned date. thank you monzo!

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Very surprising of course. But not often that my banks have, in the past, made me absolutely burst out laughing. Thanks for that :smile:

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Still waiting on mine, my housemates ordered theirs four days after mine and received them yesterday. Still, though, the app suggests tomorrow as the delivery date so I’m giving them until then. The customer service, however, is super fast, so they have that going for them.

Just a quick update!
Some more detail of what happened has been posted here: Delays sending out cards

:slight_smile:

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If you’d like to add anymore comments about this, a blog post has been posted here: Delays sending out cards