Hi, I don’t know what’s going on, but it’s been two weeks since I first order my card but it hasn’t arrived yet. I did reorder two times more but still didn’t get anything. Can someone help me with that please?
Have you tried contacting Monzo? They are likely to be more help than a customer forum.
3 cards have got lost?
It sounds obvious, but are you definitely confirming the right address and postcode?
My first card took ages, so I ordered a replacement, but then the original and the replacement turned up on the same day!
Monzo sent it First Class, so the second card was really quick (arrived next day).
Two weeks. Two re-orders.
Yeah the address and the postcode are alright.
I don’t know what’s the issue to be honest.
Like others have mentioned I would contact Monzo after 3-5 working days if you have not received anything