I was very disappointed to discover that Joint Accounts are no longer being offered, despite all the buttons for it within the app. Can we get a more detailed reason as to why this has been suspended and when it’s coming back?

Joint accounts are still available, you’re just not eligible.

Starling will pretty much more than guaranteed accept you for one. So best of really just moving to them for that service

[image] Why are joint accounts so hard to open? Help My partner and I have been wanting to open a Monzo joint account for months. The app simply doesn’t allow us to open one and every time we ask, we’re told “Sorry we can’t let you apply for a joint account right now.” Not…

[image] Joint Accounts Monzo are building a smart bank on your smartphone and we need your help to create the bank of the future. Still being offered. And the webpage has been updated with the new Fortnite-Font™ too, so looking good for Plus/Premium/Parity …

“We can’t let you apply for a joint account right now” according to the support person, which is unhelpfully vague.

But that’s how banking rules work. They can’t say “it’s because you said you earn £14,500 and our minimum is £14,501“ because you’d just lie. All you can do is wait and retry.

Banks generally are vague. However it’s worded, you’re not eligible, onto the next :pray:t3: We weren’t eligible (both staff at the time), just went to Starling, took other half 5 hours for account to be verified and opened, then less than 2 mins for the joint account to be opened from there.

Actually, looking at the Monzo Joint Account webpage carefully shows the new rebrand isn’t fully implemented yet when compared to the Personal Accounts webpage. What a surprise.

They’re a bank. If anyone knows my finances, it’s them. :joy:

Maybe that’s why they don’t want you to have another account :eyes: Jk. But yeah look elsewhere, the eligible not eligible thing won’t change in the short term. :upside_down_face:

Why could I not open a joint account

UK Help

Revels 17 October 2022 20:33 4

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Why could I not open a joint account

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