I’ve just noticed that Apply for a joint account is no longer an option in my Monzo app. Could this mean it’s getting ready for a full roll out? Or just no longer showing for people who aren’t eligible!
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Apply for joint account option disappeared for me yesterday.
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Used help function to search joint account, came up with option to open…
Gives me this page instantly.
Then this…
Tapping no thanks just sends me in constant loops of the same above.
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That’s very odd! I really hope they don’t remove the joint accounts all together!
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This is probably more confusing, at least sort of explain people aren’t allowed joint accounts.
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Same here. Just an infinity loop of them both.
Also same with the main issue. I could apply before today.
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I feel like removing the button will cause more people to question it such as starting threads or support.
This also comes up for me , hopefully they are just making some changes and all will be restored at some point in the future
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Could be for the new UI that’s in labs
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Hope so 
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The only two scenarios I can think of are:
- The ‘apply for a joint account’ button is hidden if you’re not eligible for one.
- It’s a bug
I highly doubt they’re removing joint accounts.
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Improving them could be something.
Think other half would feel happier having it all in monzo 
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Only for a brief period though.
In 6 months time you’re not going to have 3 months interest free on a credit card.
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Seems like I might have a chicken and egg problem here then. I have been trying to persuade the Mrs to move to Monzo from our Internet-only joint Intelligent Finance plan. I can’t do this until we can open a Joint Account but the button has never appeared in my (Android) Monzo app. As a result I have never used my Monzo account properly because it is useless to me but I’m guessing the button isn’t going to appear until I do start using it like a normal current account. Barmy 
PS: Intelligent Finance was one of the first Internet-only banks and great at the time - we were one of the first customers. It was frozen after the financial crash in 2008 as part of some sort of EU bargaining with RBS and hasn’t been developed at all since then. Doesn’t even have an app.
PPS: I posted a topic about this in December which has been waiting for moderation ever since. Bit of a wasteland here?? Or maybe more chicken-and-egg as a newbie.
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There doesn’t appear to be any correlation between account use and whether you’re eligible or not.
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I’ve been a Monzo customer since July 2016, including going “full monzo” a few years ago, with salary going in monthly, and most payments coming out of Monzo. Despite this, I am also unable to request a joint account.
So account use really doesn’t seem to be a factor.
I’ve checked with the 3 family members who also have Monzo and they too don’t have the option, so I suspect they have disabled the feature but hopefully this is temporary and because they are working on the experience to bring it on par with personal accounts.
Edit: Just to add, that I use most of Monzo’s services available. I have Plus, use Flex, virtual cards, Google Sheet export, IFTTT, etc.
I have asked Monzo about this and after “Escalating to a specialist” they couldn’t tell me anything apart from the stock response. If there’s eligibility criteria, they’re keeping it well hidden.
I even wondered if joining Plus would make me eligible as I’d be a paying customer, but nope.
Joint accounts are still being opened by people who are eligible.
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I stand corrected. Still interested to know what makes someone eligible though.
What isn’t the case?