I’m trying to set up a joint account with my girlfriend. However when I try it comes up with a message saying ‘we can’t offer you a joint account right now! We can’t tell you why, but we can let you know if this changes in the future’ .
This is very irritating and I would like to know why this is happening and how I can fix this problem
Monzo have for whatever reason decided they don’t want to give you a joint account. They can’t/won’t tell you why. All you can do is wait a few months and try again or go elsewhere.
Last thing I want is my mrs having transparency over my “entertainment” spend
If you’re rejected for a joint account then you should get the option to receive a notification when this changes. I can’t promise how soon this will be, but we’re working away to increase our joint account eligibility criteria.