I have been taking part in a fundraiser for my local football team, and people have been sending me their sponsorship money over the weekend. Now when people try to use my payment link it keeps declining their cards. Even those that have previously sent me money are now being declined.
Anyone got any ideas why and how to fix it please ???
You might have reached your limit if youāre using the monzo.me link
Edit: to find your limits, go to the āManageā tab whilst looking at your main account, scroll down and select the āLimits and allowancesā item. The limit will be in the āinboundā section.
Isnāt the limit Ā£100 per month for everyone? Or can it be increased?
Monzo.me limits canāt be adjusted. Theyāre also capped at Ā£1,000 in total for the month.
@tbutz detailed how to view them and what is remaining.
Better to send account number and sort code, and go through your business account not personal.
Youāre joking, right? You think people need a business account to collect a bit of sponsorship money?
Receiving various amounts from various other names, and then using that to send to others, most likely looked at as business use or other.
Just saying be mindful.
But for a business account, you need to be running a business.
Edit: and anything going through that account would then needto be for business reasons.
Riiiiiight OK. Thatās obviously not correct. You canāt invent a business just to receive these kind of payments.
I raised a couple of grand for Movember a few years ago, all payments of Ā£20/Ā£30ish. You seriously suggesting I shouldāve opened a business account, even though I donāt run a business? Might want to check with your colleagues on that one.
Oh I forgot everyone else knew better here. My bad.
Good luck with your fund raiser OP.
Well youāre the Monzo employeeā¦? Is it company policy, or just your opinion? Iām very happy to be corrected if so, rather than you just guessing.
The only thing I can imagine sponsorships would be related to from a business perspective would be either āCharity/Clubs/Communityā accounts which Monzo donāt offerā¦
Maybe @Lewis01 can provide some clarity around whether receiving sponsorships would relate to one of the three above entities and/or whether someone would need a business account to receive this? 
EDIT: OT: Did you manage to find a work around for this?
In absolutely no way is this something you need a business account for.
Itās not a charity / club / community account either. The guy isnāt running a charity! Heās just collecting a bit of sponsorship money and handing it over to the club.
Next weāll be asking if he needs to charge VAT and file a tax return 
I mean at times you do get the wrong end of the stick several times over and come up with a nonsense answer 
but we all have bad days so itās allowed
Wow.
Are you saying Monzo blocks people for raising money for their local football club?
Interesting insight, Iāve done this with multiple other banks and never had any issue at all, obviously, as itās a perfect normal (and nice!) thing for people to do.
If Monzo blocks people for that, maybe it should stop?
Totally, Iām not saying he needs one of those accounts I was just making the connection to say even if they did, those types of activities would be related to those entities.
Not specifically monzo, Iāve been caught before for similar.
My spade just broke and canāt afford a digger for my hole so gonna avoid this topic now
A post was deleted, which makes the thread not read right.