I want to reopen my Monzo account. I had one about a year ago but I wasn’t using it so I closed it after 2 months or so. I’ve emailed Monzo help but was given no helpful reply as to why I couldn’t other than “we reserve the right to decline the opening of new accounts for the time being…”.
I then explained that I would like to know why, as other banks including Starling at least give you a reason as to why a customer cannot open an account and after reading through the T&Cs, there’s not much info that states Monzo can just say no without giving a reason, only to be given the same exact reply.
Anyway, pretty much everyone has been able to reopen their old accounts so I wondered if anyone knew of any reason why they wouldn’t reopen one.
Ps - I have had no fraudulent activity in the past and my credit score is ok.