Hi, I setup a Monzo account on 4th May, and transferred £100 on 8th May (date money left my bank).
I still have not received my card, noone is answering your customer service line, I cannot do anything in the App, as to access anything I have to press the button to say my card arrived. If I press the button to say it hasn’t I’m taken to web chat that noone responds to.
Unimpressed with service received so far. On the forum people are saying they got theres within a couple of days of paying the money. Atm I seem to have paid money and received nothing for it - I dont even have an app I can use to check progress, or a phone number that I can call to chase it up!!