Card not arrived


(Amy Cook) #1

Hello my account activated a couple of weeks ago, but my card has not yet arrived. I think it’s been 10 working days. Please advise? Thanks Amy


(Caspar Aremi) #2

Drop them an email - help@monzo.com. Or there are phone numbers at the bottom of this page https://monzo.com/help/


(Mickey Day) #3

Hey @Amycook, Mickey here from Monzo :wave:t2:

So sorry you’ve not got your card, it should be with you now :pensive:

Please could you drop us a message in the app or at Help@monzo.com and we can get this sorted for you asap :smiley:


(Amy Cook) #4

Thanks @caspararemi and @MickeyD. It’s actually just arrived, so panic over and just in time for Christmas! :blush: