Where Did My Cha-Ching Noise Go?!

[MikhailCompo]

When I made a card payment or received money, my phone used to make a Cha-Ching noise.

Now it doesn’t

How do I get back Cha-Ching…?

[Anarchist (Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)]

Check your app settings, then check your phone settings.

[caribo]

I lost my ca-ching on Android once… an uninstall and reinstall fixed it…

[Jays6]

Welcome to the Monzo Community Mikhail

Check your Notification Settings to see if the audo has been changed from Default. If that doesnt fix it a quick uninstall and reinstall surely will @MikhailCompo

[DaveJ (Dave)]

I still to this day don’t know what it sounds like, phone never comes off silent 🤷

[Addzy]

You’re welcome

[davidwalton (Award Winning Hot Coral Analyst)]

The other sound ( the bad one) is here - in a remarkably similar topic:

Lost my 'kerching' sound

Generally, an uninstall/reinstall fixes this. If not, there are a few things to run through. Starting with basics - is your sound on? Turned up? Do other sounds work OK? Are notifications in the Monzo app turned on (Device/Settings?) If you want the source mp4 files, here they are; Transaction (Kerching) Top-up (Best sound ever)

[DaveJ (Dave)]

Wow I’m not missing much then 🤷🤣