You might remember a few months ago we launched a nice little feature to let you lock Pots for a set period of time. Back then, we said…
If you still want to remove the money, you can chat to us in the app and we’ll help. But if you just want to try it out, please pick a short time frame so you can access your money again quickly!
You’ve told us you really like the feature, but that talking to us every time you want to unlock early is a pain (both for you to have to wait and for us to cope with demand in customer support).
Today (the updates are on their way) we’re making it so that you don’t need to chat with us to unlock a Pot before the deadline. You have the option when you go into your Pot detail to unlock and withdraw the whole amount, and we’ll close the Pot for you.
We’ve decided not to let you unlock and withdraw part of the amount as a little extra deliberate friction. The idea behind locked Pots is to encourage you to save, and we think that extra incentive is useful, but ultimately it’s still up to you if you want to unlock the money.
This is how it looks…
Let us know what you think! We’d like to get more sophisticated with locked Pots, and we’d love to know what other features you’d like to see.