Friend Locked Pots

[Nsteer (Nathan Steer)]

The locked pots feature has been discussed at length over here

We’re tweaking how locked pots work

You might remember a few months ago we launched a nice little feature to let you lock Pots for a set period of time. Back then, we said… If you still want to remove the money, you can chat to us in the app and we’ll help. But if you just want to try it out, please pick a short time frame so you can access your money again quickly! You’ve told us you really like the feature, but that talking to us every time you want to unlock early is a pain (both for you to have to wait and for us to cope w…

Basically Monzo made it possible to immediately unlock the pots because support were receiving far too many pot unlock requests which led to huge support queues for all customers.