Waiting List Problems

Since I applied for account month or two have passed. Waiting list shows 0 people ahead of me. Some error pops up for a second while in app :confused:
No card for me I guess…

Hey! Email help@monzo.com and they’ll unlock you; this can happen to people who previously signed up for a prepaid card but didn’t finish the process.

Let us know how it goes :slight_smile:

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Thanks! I will try that :slight_smile:

Send an email to info@monzo.com, and ask for help! If you describe what you’ve done, I expect they’ll sort you out. It’s a good service.


It’s actually help@monzo.com as per the above post

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