Some of you will already know this but, you can now view and copy your cardās 3-digit security number in the Monzo app
Itās usually referred to as the CVC (or Card Verification Code) and it lives on the back of your card.
View your CVC by tapping āCard detailsā on the Home screen
Thatās the blue circular button under the image of your Monzo card. From there, you can also get a PIN reminder and reveal the long number on the front of your card.
Weāre using the same security as we do for your other card details
Just like when you make a payment or reveal your card number in the app, weāll need to confirm your identity before showing your CVC. Weāll ask you to enter your PIN or use facial or fingerprint recognition if you have it turned on.
That way we can make sure that only you see your card details.
As ever, weāre open-eared to any feedback you have
Let us know if you spot any funny business and weāll look into it for you.
Great to have it in app now. One thing I find odd is how wildly different the CA card details screen (a pop up with options) is to the virtual/flex cards (a lot more information and looks nicer). Why canāt the CA details be the same? I remember someone from Monzo once saying itās to do with visual impairment but then why arenāt virtual/flex card details the same?
Thereās a simple answer to this and thatās that it was all down to time. A group of us got together and wanted to get something out to customers as quickly as possible where they could reveal their CVC in-app, so we leaned on existing functionality for revealing PANs (the long card number).
It wasnāt quite as simple as just reusing the screen we use for virtual cards; it would have required a considerable amount of refactoring in the code, which would have massively delayed this project. At some point in the near future weād like to make it so that you can view all of your physical card details on one screen, in the same way that you can for virtual cards. Thatāll come at some point in the near future though.
Brilliant! Nice to see that the little niggles are being taken care of.
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tbutz
(š³ļøāš Producer of "low value commentary")
7
If CVC = Card Verification Code, then isnāt the message āSee my card CVCā a bit tautological? Maybe it should say āSee my 3-digit CVCā or something less acronym-y?
Iām not mad about it either way, just thought Iād mention it.
This is something I think weāll change, yeah. Iām not that bothered about it though because very few people know what the initialism āCVCā means.
Thanks for the reply. I knew it couldnāt have been as simple as that Great itās there and nice to hear a more polished version is coming. great work.
The good thing about ATM machines is that when you put your card in, you only have to remember your PIN number, you donāt need to know your card CVC.