I’m a new user. I have gone through setting up of my Monzo account and at the end, it wanted me to do an ID verification.
I have taken a photo of my driving licence. Then the final bit - video verification. I aligned my face to it. I press the button.
A text comes up and it want me to talk exactly what it says on screen.
One problem. I am deaf. I do not exactly have a ‘voice’ that everyone understand. What I have is ‘Deaf Voice’ (Google it if you don’t know what it is)
So, how the heck do I go past this step? This is a flaw for disabled people out there.