Hi all, we recently recommended Monzo to a friend who’s recently returned to live in the UK following a stroke. The sign up process is proving difficult for him as his speech has been affected. Do you have any suggestions?
If you can’t record video and audio, there are other options You can always communicate in the video in other ways if you need to. For the “My name is…” sentence, we accept:
Spoken word
Written word (you can hold it up on paper)
Sign language (BSL, ASL, Makaton etc.)
AAC devices (augmentative and alternative communication devices)
2 Likes
Is that the same for new sign ups?
Just want to add I am really pleased that Monzo is available to people with accessibility issues. My daughter has selective mutism and would have struggled to open an account. However she has just signed up by writing the phrase on paper and holding it up. Thank you Monzo
8 Likes