Verifying your account information

Hi Muhammad, & welcome :wave:

The verification process has reportedly taken up to 2-3 days in the past and given that this is a bank holiday weekend, plus the extra burden on :monzo: with the ongoing pandemic situation, it may take longer than usual.

If you’ve now hit the 48 hour mark, then you must have applied on Saturday. Saturday on a bank holiday weekend means a (normal) verification would actually start processing on Tuesday morning (tomorrow). So I’d guess that you’d be verified within the 48-hour window by Thursday morning.

I’d contact Monzo if no response by the end of business on Thursday.

More information on sign-up related issues here;

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