I am trying to set up my Monzo account. I have gotten to the ID document and selfie video stage, however when I submit them for verification it comes up with this error: ‘There was a problem. Sorry, Monzo couldn’t connect to the internet. Please check your connection and try again.’ I have tried multiple times on both WiFi and cellular data. I have also tried resetting my phone and reinstalling the app.
Not sure what else to do. Any suggestions?