Use chip and pin after £100 on contactless

[Achilles]

Hi,

I have just seen that after a spend of £100 on contactless you will have to use the chip and pin to re-instate the contactless functionality. I understand the security reasons for that, but I find it a little bit unnecessary as the ease of use will be decreased. Monzo already has some issues with the contactless functionality in some stores in the UK. I am worried that by adding that additional “feature”, the user experience would become worse.

Your thoughts?

[redshift]

It’s the law. All banks must do this now.

Strong Customer Authentication: Using Chip and PIN more often when making...

[Tesihburu (Steve Bennett)]

Monzo has had issues with contactless? did i miss somet ive just bought a burger from a van in a car park using contactless, and have never had contactless issues before.

[Ordog]

All banks have to do this. There already is a discussion on it here if you’d like to read

Introducing Strong Customer Authentication: What you need to know

New rules for all banks, including Monzo, mean we’ll start increasing security around using your account and making payments. So the way you log into the Monzo app is changing, and we’ll ask you to regularly prove your identity by reauthenticating. There’s more on it here: