Hi, Firstly, apologies for re-posting a topic that’s come up before but I’m still stuck! I’ve had no trouble adding my Monzo card to my wallet, but when it says ‘Verification Required’ and I open the Monzo Bank app, I have no idea what to do next. Some people in other related threads talk about “double click on power button Monzo card” and also some people used their pin and then got a notification. I’m not being asked to input my pin, and I don’t know what a power button is.
Could some kind person explain what I should see and what I need to do. Thank you! :
If you have an alert in your feed (something that looks like the below) for another feature you need to dismiss it to see the Apple Pay verification button.
Hi Tom, that’s been super helpful - thank you for taking the time to explain it so clearly with an image as well. As is often the case, it was a case of user error - I hadn’t gone to the card banner section. All done now and card linked correctly.
Oh, I do call it a power button sometimes, but I was so focussed on the app and I thought it was a feature that I wasn’t aware of, so it didn’t occur to me people were referring to the phone itself! Best wishes, Niki
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- I hadn’t gone to the card banner section. All done now and card linked correctly.
