Authorising Apple Pay

[Aynslie (Aynslie Stevenson)]

Hi can someone please advise how I get Monzo to authorise my card on Apple Pay?

[Ordog]

If you type your question into the help section of the app you’ll get a guide that talks you through it step by step

[Aynslie (Aynslie Stevenson)]

Thanks but I can’t find it! It says on Apple Pay to phone the number to verify but when I phone none of the options are on there to do it

[Rat_au_van (Em)]

Try adding it directly to your wallet instead of through the Monzo app

[Aynslie (Aynslie Stevenson)]

I’ve already done this

[Ordog]

Drop Monzo a message in app. I’m sure they’ll help

[michaelw90 (Michael)]

Remove the card, and try adding it again. You should get an option to verify it in the app, they don’t do phone verification.

[Aynslie (Aynslie Stevenson)]

Can someone tell me how I message in the app as I also can’t find how to do this lol

[DaveJ (Dave)]

Type contact us into the help page

[Aynslie (Aynslie Stevenson)]

Thank you!