I really need some help with an issue. I’ve been passed around by at least 5 support members over the last 3 days and no resolution.
My issue: I accidentally blocked and removed the wrong payee from my personal in thinking it’s someone I don’t need. Once I realised the mistake, I re-added them as a payee again, but now they are coming up as a “normal bank” account member vs. a Monzo account member.
I don’t have the option to unblock, we now both can’t split bills and or request money from each other.