Unable to transfer money

I am unable to transfer money from the Monzo app to any other bank account.

  • I go “Payments”
  • Select the correct “Contact”/“Payee”
  • Select “Send”
  • Enter an amount and the reference
  • Then select “Next”
  • and finally “COMPLETE PAYMENT”

It brings up the fingerprint verification screen and no matter how many times I verify my fingerprint
nothing happens.

I am running this app on: OnePlus 7 Pro: Oxygen OS 10.0.6

Any help would be appreciated.

Try deleting and reinstalling the app


Resolved the issue.