Since that was not resolved in a week and I couldn’t find a topic on that issue on the forum, opening one myself.
The issue is I am unable to transfer money from my Russian bank account. It used to work with no problems before, I used to do Card2Card transfer from my Russian card to Monzo (paying extra charges, but that seems to be the most efficient way, since TransferWise cannot send RUB to GBP). However a week ago transaction was declined. I contacted the Russian bank first and they said that the transaction was declined by the receiving bank (Monzo). When I contacted Monzo they replied with “Unfortunately, some kinds of payment aren’t working right now, including the one you’ve tried to make”. Not really detailed, and the issue seems to be still not resolved. A friend of mine also reported the same issue with transfering from Russian bank account (different bank).
Since I cannot transfer money, I have to use my Russian card, which is not really cool (exchange rates and stuff)
Does anyone else experience similar issues right now? Any estimate time for this issue to be resolved?
There are many reasons why a card transaction could fail, and some of them are the sending bank’s fault. A problem as simple as an incorrect postcode could cause the card-issuer to reject the transaction.
Have you tried a bank transfer? Use an IBAN generator and try that way. It worked for me (from a different country that I didn’t expect it to be successful from).
Well with Card2Card the only variable I control is card number.
Have you tried a bank transfer? Use an IBAN generator
I might give it a shot, although bank transfers from that bank to the UK take really long time and are quite costly.
2Ordog, yes I have contacted the support twice and got quite a generic reply with not many details. Therefore I posted here in case someone else experiences similar issues at the moment
@d_lowl Have you ever managed to find the solution? I am now stuck at the very same point. And the sad thing is also that there is a limit of cash top-up as well - just 1000 for 180 days. Difficult to live on that :)))) I would appreciate if by chance you will be able to see this message and answer.
November of 2019, same issue, very vague replies from the support (each of which took a few hours to get). I also tried using a service called Paysend - the same issue, the transaction gets declined at the Monzo’s side (at least according to the error I get on the Paysend website).
Will try creating a Revolut account maybe as some people say it works better with international transfers.
